About This Role

Andelo is a design service for Australian marketing teams. We're looking for a Remote Project Assistant to support our Account Managers with admin, quality checks, and daily coordination.

This is a full-time, permanent, work-from-home position based anywhere in Southeast Asia. You won't be client-facing, but your attention to detail directly impacts the quality our clients receive.

What This Role Means

• Detail focused. You spot the typo others miss. You notice when a logo is off. You remember client preferences.
• Strong multitasker. You handle briefs, quality checks, reports, and team updates without dropping anything.
• Behind the scenes. You support the team rather than speak to clients.
• Organised. You keep ClickUp tidy, trackers updated, and tasks on track.
• Proactive. You anticipate what Account Managers need before they ask.

What You'll Do

Project Assisting

• Check design work before Account Managers review it
• Ensure brand rules are followed (logos, colours, fonts, spacing)
• Spot mistakes: typos, alignment issues, missing items, wrong file types
• Help prepare briefs with complete information for designers
• Collect assets, examples, and specs from shared folders
• Confirm briefs are complete before assigning to designers
• Flag tasks that may take longer or need clarification
• Maintain QA checklists and brief templates

Reporting & Admin

• Update daily and weekly reports on project progress
• Track revision rounds, turnaround times, and team workload
• Maintain client preference documents
• Keep ClickUp tasks organised and tagged
• Prepare weekly summaries for Account Managers
• Monitor task queues and flag delays
• Follow up on overdue tasks internally
• Coordinate handoffs between designers
• Keep shared folders organised
• Support new team member onboarding with documentation

This Role Is Right for You If

• Mistakes bother you. You can't ignore a typo or misaligned element.
• You enjoy admin work that others overlook.
• You take pride in keeping things organised.
• You prefer working behind the scenes.
• You want to learn how a creative agency operates.

Requirements

• 2+ years in project support, admin, or assistant roles
• Creative industry preferred. Design agency, marketing agency, or in-house creative team.
• Sharp attention to detail. You catch mistakes before anyone else sees them.
• ClickUp or similar tools. Experience with Monday, Asana, Trello, or other project management platforms.
• Good written English. You'll read briefs and write internal updates. Speaking is less critical.
• Available during Australian business hours (10am-4pm Sydney time)

Nice to Have

• Basic design knowledge. You don't need to design, but understanding layout, fonts, and brand guidelines helps.
• Able to view files in Figma, Canva, or Adobe
• Comfortable with spreadsheets

What We Offer

• Competitive monthly rate. You'll share your expected rate when you apply.
• Yearly performance reviews with opportunity for rate increases
• 13th month bonus
• Paid holidays and leave
• Clear growth path to Account Manager or Operations roles

Hiring Process

1. Application CV + screening form (~10 mins)
2. Phone Screen Video call (~20 mins)
3. Skills Test Detail-focused task (~1 hour)
4. Offer 3-month probation with check-ins at Month 1, 2, and 3